Hi, ok so here it is. My car which is only 2yrs old was filthy from the winter salt et cetera, so I asked a cop where is a decent car wash, he says go to turtle wax in town. So I thank him and go on my way.
Well I get to turtle wax car wash and buy the $20.00 wash. Well they vacuum and run it through the machine cleaning the interior at the end. So the guy raises his hand signaling that my car was done. I walk up tell him thank you and slip him a 10 spot, get in my car and drive next door to portillo's. Well let me tell you, I could have had two fourth graders with a hose and an old sponge and a bucket and my car would have been cleaner!....I mean geez I am sitting in my car looking at what's been done, or rather what hasn't been done and I'm thinking to myself, damn all that dough and they still couldn't perform a simple car cleaning for me...how inept!!...SO I turn right around and go back to the turtle wax facility. I promptly walk up to the general manager and let him know I have a problem. he immediately summons his line supervisor who instructs his men to make it right. Well I'm sitting there watching, really paying attention this time, and that's when I realize that everybody employed there was hispanic except for the old guy who took my money. Now this shouldn't be a big deal, except when it came time to communicate my issues with the men actually doing the job, they did not speak english!!
Ok so I get passed the language barrier, and am trying to look at the positive side of this, namely that they we're going to redo what was done....sounds good doesn't it?....Well let me tell you, they signaled me again that my car was done, so I walk over and take possession of it again. I immediately look first at the door jams half assed done, then I look at my dash, you can see the streaks from the dirty rag they used on my interior, I then look at the outside closer and can see where they dragged their dirty rags across my clean hood (yes the hood was the most clean part of the car the first time). This dismays me further to the point where I want nothing to do with the company ever again and I decided I would definetely write this in a blog which I'm doing now. So learn from my experience just say no to turtle wax car wash facilities!..it'll save you a ton of grief. Ciao and happy motoring.
